Thank you for your interest in purchasing an INDICA Medispa & Wellness Gift Voucher.
Upon completion of your purchase, you will receive an email confirmation.

Please note, our Gift Vouchers are processed manually so please allow 24 hours for them to be sent especially during Christmas Trading. If you are purchasing a voucher on Sunday or a public holiday it will likely be processed the next working day. (During working days we will have the vouchers sent out the same day as soon as we can)

– Brona & Jagoda

Fields marked with an * are mandatory.

Terms and Conditions

Gift Vouchers are currently valid for 3 years from the date of purchase. After 12 months, the vouchers will be valid for the dollar amount they were purchased for and not the service.  Beyond 3 years the gift vouchers are deemed redeemed. Please note vouchers cannot be redeemed on a Sunday or Public Holiday.

Delivery Policy

After ordering online, you will receive an email confirmation from eWAY containing your order 
details (if you have provided your email address). We will normally confirm receipt of your order
within a few minutes of ordering. We will attempt to send your goods via Australia Post within 
2 working days.
 If you wish to query a delivery please contact us at

Email Delivery

After ordering online, you will receive an email confirmation from eWAY containing your order
details (if you have provided your email address). We will normally confirm receipt of your order
 within a few minutes of ordering. We will attempt to send your Gift Voucher within 12hours, (working days only). 
If you wish to query a delivery please contact us at

Refund & Returns Policy

Gift vouchers can not be redeemed for products or cash but may be passed on to somebody else or exchanged for another service of the same value. No Refunds given on Gift Vouchers. Please talk with a staff member if you have any enquiries.

Cancellation Policy

In the event you need to reschedule an appointment we would require 24hours notice. Failure to do so may result in any deposits or gift vouchers attached to the booking being forfeited.

Privacy Policy

Indica regards customer privacy as an important part of our relationship with our
customers. The following privacy policy applies to all Indica Medi Spa and Wellness users, and conforms to
Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact Indica Medi Spa and Wellness on (08) 8352 5454

Collection of Information
In order to use the Indica Medi Spa and Wellness website, we may require information from you in order to
provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and
accounts, including Email.
Any information collected by Indica Medi Spa and Wellness is collected via correspondence from you or your
company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information
Any details collected from Indica Medi Spa and Wellness customers is required in order to provide you with our
products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information
(such as credit card numbers) on our website, we encrypt that information using secure socket layer
technology (SSL). When Credit Card details are collected, we simply pass them on in order to be
processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us,
both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may
correct, update, delete or deactivate it by emailing us at


If you purchase a product or service from us, we may request certain personally identifiable
information from you. You may be required to provide contact information (such as name, Email, and
postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an
order, we will use this information to contact you.

Indica Medi Spa and Wellness uses personally identifiable information for essential communications, such as
Emails, accounts information, and critical service details. We may also use this information for other
purposes, including some promotional Emails. If at any time a customer wishes not to receive such
correspondence, they can request to be removed from any mailing lists by emailing us at
You will be notified when your personal information is collected by any third party that is not our
agent/service provider, so you can make an informed choice as to whether or not to share your
information with that party.

Third Parties
Indica Medi Spa and Wellness may at its discretion use other third parties to provide essential services on our site
or for our business processes. We may share your details as necessary for the third party to provide that
These third parties are prohibited from using your personally identifiable information for any other
Indica Medi Spa and Wellness does not share any information with third parties for any unknown or unrelated uses.

We reserve the right to disclose your personally identifiable information as required by law and when
we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding,
court order, or legal process served on our Website.

Links on the Indica Medi Spa and Wellness site to external entities are not covered within this policy. The terms
and conditions set out in this privacy statement only cover the domain name of

Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the
homepage, and other places we deem appropriate so that you are aware of what information we collect,
how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this
privacy statement at any time, so please review it frequently. If we make material changes to this
policy, we will notify you here, by Email, or by means of a notice on our homepage.